Recommended books to assist you in finding solutions that can optimize your healthcare meal delivery, retail, and catering systems.

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The Retail Healthcare Revolution The Retail Healthcare Revolution
by Tony Paquin

As consumers now turn to their own health, they will create the largest retail movement in history. In this essential read, Tony Paquin gives executives key strategies for leveraging the healthcare consumer movement for the financial advantage of their organization. Retail healthcare sales now exceed $500 billion annually and are poised to reach $1 trillion within just a few years. A better-served consumer and a financially-stronger healthcare system is the ultimate win-win. Put your hospital on the path to success by being part of the retail healthcare transformation. Great book for anyone running a gift or retail venue within their hospital.

Cultural Diversity in Health and Illness Cultural Diversity in Health and Illness
by Rachel Spector

Key Benefit: This is the one book that will increase awareness of the dimensions and complexities involved in caring for people from diverse cultural backgrounds. This resource discusses traditional health and illness beliefs and practices in Asian, African American, Hispanic American, American Indian, and European American communities – all from a nursing point of view. Great ideas to apply to your foodservice department employees, customers, patients.



Food Service Manual for Health Care Institutions – Third Edition

 Food Service Manual for Health Care Institutions – Third Edition
by Ruby P. Puckett

"Food Service Manual for Health Care Institutions offers a comprehensive review of the management and operation of health care food service departments. This third edition of the book—which has become the standard in the field of institutional and health care food service—includes the most current data on the successful management of daily operations and includes information on a wide variety of topics such as leadership, quality control, human resource management, communications, and financial control and management.


Exceptional Leadership: 16 Critical Competencies for Healthcare Executives

Exceptional Leadership: 16 Critical Competencies for Healthcare Executives
by Carson F. Dye and Andrew N. Garman

Elevate your leadership skills There are good leaders, then there are exceptional leaders. The answer to, "What makes a leader exceptional? is simple: competencies. Competencies are a set of professional and personal skills, knowledge, values, and traits that guide a leader’s performance. This new book focuses on the 16 key competencies that distinguish good leadership and great leadership. Each of the 16 competencies is explored in a chapter that: Defines the competency and why it is important Provides examples of the competency in action Explains the common skill deficits that prevent mastery of the competency Discusses how the competency can be misused or overused Provides advice on how to develop the competency. Great chapter on how to energize staff and maximize profits.

The CEO's Little Black Book on BrandingThe CEO's Little Black Book on Branding
by Kae Groshong Wagner

Although the Little Black Book on Branding is written for the CEO, the material applies to everyone who is working on a brand. And, since branding is for everyone, the 8 Brand Building Blocks and the Brand Basics Wagner covers in her book help readers to identify their own brand strengths and areas of development. This book is full of helpful branding concepts, as well as everyday tips that every business person, from the CEO to the Sales Team, will find of value. Here’s a helpful tool for food service directors and CEOs looking to brand their departments.

by Jason Fried and David Hansson

Rework shows you a better, faster, easier way to succeed in business. You don't need to be a workaholic. You don't need to staff up... You'll learn how to be more productive, how to get exposure without breaking the bank and tons more counterintuitive ideas that will inspire and provoke you. With its straightforward language and easy-is-better approach, Rework is the perfect playbook for anyone who's ever dreamed of doing it on their own. Hardcore entrepreneurs, small-business owners, people stuck in day jobs they hate, victims of "downsizing," and artists who don't want to starve anymore will all find valuable guidance in these pages.

Exceptional Service, Exceptional Profit: The Secrets of Building a Five-Star Customer Service Organization
by Leonardo Inghilleri, Micah Solomon, Horst Schulze

Chris Cambridge goes decidedly in the other direction, even though his Scrimshaw Workshop gift store would be a likely candidate for a similar customer-deterring sign: It's perched next door to the most popular ice cream store in town. Chris understands the importance of a good "hello," and has fearlessly decided to take advantage of an opportunity. Imagine how many more customers Chris wins by upending the local norm with this welcoming statement: "YES! YOU MAY BRING IN YOUR ICE CREAM CONES - Just be careful of their drips."


What We Feed Our Patients

By Jim McGrody

Have you ever heard of gourmet food served in a healthcare setting? What We Feed Our Patients offers a behind-the-scenes look at the world of hospital food. Chef Jim McGrody has worked the last twenty-seven years in the food service business. Now, his passion for good food has turned to the treatment of patient food. Learn about the preparation of food served to the patients in hospitals and nursing homes-here's a humorous depiction of what really goes on in hospital kitchens! You'll learn how patients can get what they want to eat, rather than simply eating what they are given. McGrody offers insight into who to talk to if there is a problem with the food being served and provides tips on what to say and do in those instances. It is possible for hospital food to be not just nutritious, but also tasty and exciting.

 Cooking Close to Home: A Year of Seasonal Recipes 

By Richard Jarmusz

A Year of Seasonal Recipes is a collection of over 150 original recipes designed to follow the seasons. Whether you are a home gardener, a farmers' market regular, or a member of a community-supported agriculture program, this cookbook will serve as a seasonal guide to using the foods available in your region. Each recipe includes useful "Harvest Hints" that explain how to find, purchase, prepare, and preserve fresh and seasonal ingredients. Within each chapter you will find information about sustainable food, small family farms, and how to reduce your carbon footprint by buying local foods. Great to use in for your healthcare patient or hospital retail venues.

Strategic Healthcare Retail

By Mindy Thompson-Banko 

Beyond the Gift Shop will inspire you to reconsider how healthcare and retail traditionally have worked together. Author Mindy Thompson-Banko has advised healthcare leaders on over 100 major retail initiatives. Use her expert advice to transform your existing retail efforts or launch a new concept. She uses real-world success stories to debunk common healthcare retail myths and to explain how retail generates new revenue while providing convenience and care for patients.


 Retail Revolution

By Myron D. Fottler and Donna M. Malvey

There is something new in health care. Retail clinics, sometimes partnering with prestigious health-care institutions such as the Cleveland Clinic, offer an affordable, accessible solution for delivering primary-care services to underserved populations. The Retail Revolution in Health Care presents an overview of the retail health trend and its implications for consumers, employers, health care providers, health care companies, insurers, and health policy makers.




Cooking to the Image

By Elaine Sikorski

March 19, 2013         




Science of Good Cooking 

By The Editors of America’s Test Kitchen and Guy Crosby Ph.D

Febuary 13, 2013

The Experience Economy

By B. Joseph Pine II

April 1, 1999